Professional Services

Professional Services

FalconStor Professional Services experts know how to ensure that your storage infrastructure meets and exceeds your requirements for availability, manageability and performance.

FalconStor Professional Services Engineers specialize in analyzing storage environments to ensure our solutions meet the evolving needs of our customers, partners, and distributors. Whether working at your site or remotely, FalconStor Professional Services collaborates with you to ensure that your storage network is properly configured and optimized so you can focus on your business.

Our team of engineers is dedicated to designing and implementing new storage solutions and/or enhancing existing storage infrastructures. FalconStor experts work closely with you in designing, developing, implementing, and testing your FalconStor products, ensuring they work seamlessly to deliver the maximum return on investment (ROI). Our engineers can help you plan and design effective solutions for:

  • Business continuity
  • Data protection and disaster recovery
  • Performance optimization
  • Data migration
  • Centralized storage management, including expansion and consolidation

Professional Services Offered

From basic product implementations to complex, enterprise-wide storage systems, FalconStor’s Professional Services Engineers provide the depth of experience and hands-on technical skills demanded by today’s leading service providers, financial institutions, government agencies, healthcare providers, educational organization, and ISPs/ASPs. Whatever your business, we put your needs first and maximize the return on your IT infrastructure investments. After conducting a site evaluation, we can provide any or all of the following professional services:

  • Solution Design
  • Implementation
  • Testing
  • Training
  • Project Management

For FalconStor StorSafe, we offer the StorSafe Lifecycle Assurance Plan, in addition to customized professional service offerings. The StorSafe Lifecycle Assurance Plan is a subscription-based Professional Services offering, to complement your Enterprise Support agreement, designed to ensure your StorSafe environment remains resilient, compliant, and optimized throughout its entire lifecycle…from initial deployment and configuration to planned upgrades, migrations, configuration changes, and lifecycle operations. Our experts help optimize your StorSafe strategy so you can focus on what matters most.

The StorSafe Lifecycle Assurance Plan provides:

  • Predictable monthly costs
  • Proactive lifecycle planning
  • Faster execution of planned work
  • Reduced operational risk
  • Expert guidance

If you are interested in retaining the services of our Professional Services Team or leveraging our StorSafe Lifecycle Assurance Plan, please contact your FalconStor representative to get started!

SUPPORT DOCUMENTS
FalconStor Support Handbook
CONTACT US

Americas
+1.631.777.3332

Europe, Middle East, and Africa (EMEA)
+49.89.589.7887.28

Asia Pacific (APAC)
+81.3.4567.9555