Technical Support

Technical Support

Always just a fast phone call or email away, we make sure technical issues are resolved quickly and efficiently whenever they arise. From deployment to upgrades, FalconStor’s technical support engineers stand ready to help you.

Offering decades of collective expertise, FalconStor Technical Support takes pride in providing you with prompt and courteous service. From troubleshooting to answering questions, our skilled and knowledgeable technical support engineers are here to help you get the most from your FalconStor solution.


Log into the Customer Support Community or Partner Support Community for instant access to support cases, accounts, contacts, and more:

  • Downloads for builds, patches, and documentation
  • Up-to-the-minute information about updates and releases
  • Knowledge Base with hundreds of technical resources

To learn more, view the FalconStor Support Handbook.

For End-of-Service (EOS) and End-of-Life (EOL) dates of FalconStor Software products, view Product EOS-EOL Dates.



Europe, Middle East, and Africa (EMEA)

Asia Pacific (APAC)
Japan : 050.6864.8177 (local)
China : 400.120.6287 (local)
Singapore : 800-886-1071 (local)