Technical Support

Quick, courteous, knowledgeable
Customers often use these words to describe FalconStor Technical Support. Always just a fast phone call or email away, We make sure technical issues are resolved quickly and efficiently whenever they arise. From deployment to upgrades, FalconStor's Technical Support Engineers stand ready to help you.

We also provide a wealth of online technical resources so that you can research technical matters at your convenience: FAQs, a certification matrix, an in-depth knowledge base, tech notes, white papers, and application notes.

Professional Services

Evaluate, design, implement, test... do more with less
FalconStor Professional Services experts know how to save you money while ensuring that your storage infrastructure meets and exceeds your requirements for availability, manageability, and performance.

From basic product implementations to enterprise-wide storage systems, our Professional Services team delivers seamless evaluation, design, and deployment services for enhancing existing storage infrastructures or creating new ones, DR planning and design, data migration, and more.

Training

Accelerating the learning curve
FalconStor offers intensive technical training courses led by seasoned instructors who are professionals in the field. Courses provide classroom instruction and extensive hands-on experience for partners, end-users, IT administrators, storage implementers, and industry consultants. We are available for public and on-site training year-round.

Worldwide Solution Center

Serving customers and partners across the globe
The FalconStor Worldwide Solution Center is a state-of-the-art laboratory for building and testing enterprise-class, industry-leading data protection solutions. Located in Toulouse, France, the center provides one of the world’s most advanced laboratory environments for the development of enterprise solutions and best practices, as well as proof of concept (POC) configurations and documentation.