FalconStor Professional Services engineers have many years of real world experience in storage networking and are at the forefront of new technological developments. Our experts work closely with you in designing, developing, implementing, and testing your FalconStor storage solutions so that they work seamlessly to deliver the maximum return on investment (ROI).
FalconStor's Professional Services team collaborates with you to ensure that your storage network will DO MORE WITH LESS — so that your business can do more with less.
Our superior design staff uses FalconStor's proven technology to help you architect a storage solution that utilizes standards-based infrastructure and technology, extracting maximum value from what you already have in place and leveraging current know-how. The result? Dramatically lower total cost of ownership (TCO) of the solutions you need to ease your storage burdens and move your business full steam ahead of the competition.
FalconStor Professional Services Engineers are expert in designing and implementing new storage solutions and/or enhancing existing storage infrastructures. Our engineers help you plan and design effective solutions for:
- Centralized storage management
- Business continuity
- Disaster recovery
- Performance optimization
- Data migration
- Storage consolidation
- Backup consolidation and acceleration
- Security
Services Offered
From basic product implementations to complex, enterprise-wide storage systems, FalconStor's Professional Services engineers provide the depth of experience and hands-on technical skills demanded by today's leading service providers, financial institutions, government agencies, e-commerce businesses and ISPs/ASPs. Whatever your business, we put your needs first and maximize the return on your IT infrastructure investments.
Business Requirements Evaluation
Our solution architects will work closely with your team to conduct a customer-centered, comprehensive evaluation of all storage and/or backup requirements, helping to identify and develop specific technical, hardware, software, and business-critical solutions.
Solution Design
Following the customer-centered requirements assessment, our solution architects design a cost-effective storage solution, inclusive of all data storage and backup needs deemed critical to your organization's success. Whether you require a solution to a specific problem, a whole-system solution, or cutting-edge storage and backup technology, FalconStor solution architects ensure that the solution integrates seamlessly with your applications and that your data is easily accessible and highly available while maximizing the manageability, performance, security, and scalability of your storage network.
Implementation
As specified in the storage solution design, a detailed Statement of Work is generated. This Statement of Work details all aspects of the implementation including, but not limited to, all hardware, software, and cabling to be installed, configured, and fully integrated. Upon completion of the implementation, FalconStor's Engineers provide a knowledge transfer to your staff to ensure their complete and thorough understanding of the new storage solution.
Testing
Our engineers test and retest all installed components for flawless functionality. Hardware and software configurations are also rigorously tested. No system will go online until you and our engineers are 100 percent satisfied.
Training
FalconStor can also provide your staff with state-of-the-art training. Thorough technical training and detailed documentation are part of every installation. Our technical training team ensures that your key personnel are fully trained and possess a complete and clear understanding of your new system's features, operations, functions, and benefits.
Project Management
FalconStor can provide total project management for all services offered. Our skilled professionals keep projects running smoothly while tracking all aspects of the implementation. Our Project Management team provides daily and weekly status reports, as well as project plans, so that you and your team are kept up to date.
If you are interested in retaining the services of our Professional Services Team, contact your regional sales office.
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